Call us: +91 84260 81260

Common queries answered

Frequently asked Questions

Delivery time may range from 4 to 18 calendar days, depending on the origin and location of your order (local or overseas), the logistics partner, and when your order was picked up by them. This calculation excludes public holidays and the logistics partner’s non-working days.

  • Buyers can return or exchange the item.
  • Buyers must return it within 30 days of delivery.
  • Buyers are responsible for any return postage costs.* 
  • Buyers are responsible for any loss in value (as agreed upon with you) if an item isn’t returned in its original condition.*

You can change your delivery address until the order status is “Ready for shipping“.

You cannot change your delivery address once your order has entered the “Being delivered” step, which means your item has already been shipped out.

  1. Go to Your Orders.
  2. Go to the order you want to track.
  3. Select See all updates to view delivery updates. The status of the order will have details of the courier partner.

Call us on: +91 84260 81260

Go into your account set up correct address.

Communicate with us. Order will need to be cancelled and repurchased.

  • The availability of the items: If the items are all in stock and ready to ship, they are more likely to come in the same shipment. However, if one or more of the items are not in stock, they may be shipped separately.
  • The location of the items: If the items are coming from different warehouses, they may be shipped separately.
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